6. Digitise Your Office Tools
Access your information from anywhere and at any time by digitising your office tools. You probably already use Outlook and other Microsoft Office tools but are there features included in your subscription to these, that you are not using? For example, rather than using a physical notebook to keep a task list, you could use Outlook Tasks or To Do.
Other digital office tools that could save you time and allow you to work more efficiently include a password manager (also essential to keep cybersecure), a virtual meeting tool such as Zoom or Teams, or a project management tool such as Asana.
7. Implement Efficient Meeting Scheduling
Managing your calendar and scheduling meetings can be a considerable time drain. Utilise scheduling tools that allow clients to book appointments directly, avoiding back-and-forth emails and phone calls. This not only saves time but also offers a convenient service to your clients.
There are many scheduling tools that can be put on your website. It’s best to ask your IT team or website developer which tools will suit your website. Some of these tools may not integrate with your calendar so you will need to carefully manage the times you set as available for appointments.
Microsoft Bookings is another tool that you may wish to consider. This integrates with Outlook and so when you set appointments in your Outlook calendar, it will make these times unavailable for booking via your website.
8.Automate, Automate, Automate
Consider which aspects of your business you can automate. In addition to automating any of your financial advice processes, you also want to consider areas outside of your advice processes. Can you automate your invoicing or monthly statements? Or perhaps can you send automated meeting reminders to your clients?
Customer service is another area to consider automating. The customer interactions you have that are repetitive or minimal impact can potentially be automated. It is important that you are selective with which interactions you automate, and that you also offer a way for customers to bypass this automation if they wish. Automation is the easiest for digital interactions. For example, you can setup an autoreply for enquiries that come in via your website or social media, to let your customer know their message has been received.
9. Stay Up to Date
Another key timesaving activity for financial advisers is to stay up to date with the latest market trends and regulatory changes. You may wish to sign up to industry association and publication newsletters, subscribe to podcasts or attend webinars and conferences.